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FAQ
THE MOST COMMON QUESTIONS
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Where do you post to?I post WORLDWIDE. I have work regularly go to Ireland, USA, Europe, Australia, New Zealand and even Malaysia. Paintings are posted the fully tracked, signed and insured. International post can be as quick as 5-7 days.
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How do I add a photo?There is attach a file buttons on listings and on our Contact us Form. Otherwise if you email me the photo at: lelle_rose@yahoo.com Or send through on my socials, just always remember to either quote your order number or say you have ordered on the Website if you have already placed you order.
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How long do they take?On average my orders take about 4 to 6 weeks. I you are wanting one for a certain date let me know and I will see if it possible. I can have work to you in just a few days if I am able to juggle my other commissions.
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What size are they?They come in all sizes. I have a set size pricelist that you can find on the commission page. Simply click on listing and follow the drop down options for a pricing quote. Otherwise message me some details of what you are wanting and I will come back with a quote?
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What is an FAQ section? (Demo)An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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How do I pay?For the watercolours and illustrations at a lower cost I work with the full amount in advance. For the Oil paintings I work with a 50% deposit and 50% on completion. The full amount to be settled before the piece is posted out to you. All my portraits have the option to be purchased through Paypal secure invoicing with buyer/seller protection in place.
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Can I insert an image, video, or gif in my FAQ? (Demo)Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer? (Demo)To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title? (Demo)You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’
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